What Causes Android Phones to Stop Ringing?
When your Android phone isn’t ringing, there are several possible causes. In the worst cases, the phone might be physically damaged or infected with malware. Most likely, however, you inadvertently silenced your phone, left it on Airplane or Do Not Disturb mode, enabled call forwarding, or there’s an issue with a third-party app.
How to Fix a Non-Ringing Android Phone
Check your volume settings. On most Android phones, there are four sliders: media volume, call volume, ring volume, and alarm volume. Ring volume is what you need to adjust. Call volume adjusts sound during a phone call. Can you hear other types of audio, like music, videos, or alarms? Try switching to a different ringtone. If you’re using a third-party ringtone, try one of the built-in options. Verify that Airplane mode is not on. When this mode is enabled, phone calls are sent straight to voicemail. You can check this by pulling down from the top of the phone’s screen to access Quick Settings or by going to Settings > Network & internet > Airplane mode. Make sure it’s toggled off. Make sure Do Not Disturb is disabled. When this feature is on, you won’t receive any notifications, including incoming calls. Also, check that Do Not Disturb is not set to turn on automatically at certain times of day by going to Settings > Sounds > Do Not Disturb > Turn on automatically. Check that call forwarding isn’t on. Some apps, such as Google Voice, use this feature to forward voicemails. Ensure your calls aren’t being forwarded to a third-party calling app, such as Skype. Some older Android phones have call forwarding settings. For newer models, go to the app settings. Restart your phone if none of the above is the problem. Doing so fixes many issues even if you never find the cause. Sometimes Android phones can get infected with malware. There are a few steps you can take to remove malicious apps from your device. Rebooting your phone in safe mode is an excellent way to identify issues. Try doing a factory reset, which can take care of removing malicious apps and other problematic data. Make sure to back up your phone before doing so. If all else fails, the cause of this issue might be due to physical damage. Contact the manufacturer or carrier about getting it repaired, if possible, or getting a replacement.
